🎯HUB
Last updated
Last updated
We created HUB to be an IT demand manager. It is possible to capture opportunities for improvement in the processes carried out by the business areas of your company and manage them completely.
This smart tool is fully adaptable to the company's preferences so that it is able to rank and demonstrate which opportunities will be most beneficial to the company. It calculates the main performance indicators used by the market, such as ROI, payback, FTE, and others. What makes it a unique tool is that it calculates a score for each opportunities registered according to YOUR criteria, all parameterized by you. This score has the ability to generate a ranking of opportunities prioritizing the most impactful for your business and showing you in a very simple way which ones are worth investing in.
Once you've selected opportunities and put them in development, you can track progress on the development tracks. It is possible to control RPA (automation), software and process improvements.
Once the development is finished and put into operation, the HUB will help you obtain the most varied indicators such as: return on investment, gains in costs and hours, and an infinity of possibilities. It offers nearly 20 charts for you to choose which data you need to collect. It has never been so easy to measure the efficiency of a project put into operation in your business.
Now that you've seen the tool and what it's capable of, let's get into the details!
The first step when accessing the HUB is to define your prioritization criteria. It is these indicators that generate the score that will be responsible for selecting which opportunities are more critical for your business compared to others. By default, the tool offers 6 pre-registered criteria, but you are free to create your own criteria.
See our initial suggestion:
Process frequency: it measures the frequency in which the process occurs in the company, the more often the greater the earning tendency in that opportunity.
Error impact: it evaluates the impact of an error on the process, including checking whether the company already has an outline or validations that prevent the occurrence of an error and, the greater the chance and impact of an error on the process, the greater the tendency to gain in this opportunity.
Impact on employee morale: it evaluates repetitive routines with low added value, when the employee does not feel motivated to perform such activity, doing it only out of necessity. This type of activity tends to generate high turnover in the team due to its low added intellectual capital.
Compliance impact: it measures compliance with company or government rules that a given activity needs to have.
Increased customer satisfaction: it measures the satisfaction generated in the customer (internal or external) that this improved process can generate.
Excellence (mission critical): it evaluates the impact of the improvement on the agility of the entire process and on the organization as a whole.
After defining the criteria that make sense for your company, you must score them according to the priority of each one. The higher the score, the higher the priority.
When your employees are registering new opportunities, they will answer to the criteria defining the level of criticality of each one. With this, the HUB will calculate the priority of each opportunity that is added to it.
You will be able to inform the HUB of your position structure and respective salaries. This information will be used to calculate the ROI more assertively. In fact, ROI is one of the main indicators that the HUB uses to help you choose the best opportunities for your business.
But you can be certain, we work in accordance with data protection laws and salary information will be available according to the user profile, only to whom you allow it.
The HUB is an agnostic tool, which means that when choosing an opportunity to be developed, you are not obliged to close a deal with Roboteasy, although this is an excellent choice (lol). Our tool allows you to register all the suppliers you usually work with and it will make comparative quotes to indicate who is more worth closing a deal with. Supplier selection is one of the steps in the development process.
HUB will clearly show you a comparison of the payback and ROI indicators for each supplier, helping you to make the best decision.
You can set the HUB tool with your own metrics so that it only suggests opportunities that fit these numbers. If the budget is out of your definitions, it won't even present you with this opportunity to avoid wasting time with too much information.
Check the metrics you can define in your business:
Maximum Cost
Minimum Savings
Maximum Payback (in months)
Minimum ROI (%)
Minimum Score (%)
Minimum Recommendation Grade
The HUB is an open creativity tool and has no opportunity entry funnel. This means that all employees will have complete freedom to register their suggestions for improvement based on their day-to-day activities. A specialist will be responsible for applying a filter to these opportunities and he will be able to approve (or not) each one of them.
Check out the flow of opportunities within the HUB:
In addition to the comparative quotes between suppliers we've already seen, the HUB also allows you to group together multiple opportunities to generate the budget for a larger project. You can generate several budgets to make comparisons between projects and the HUB will generate an opportunity document ready for you to send to your supplier and start the negotiation.
The overview page shows you project cost values, total savings for the company, cost of automations, system or process improvements and you can view these numbers all individually, if you want.
The HUB has almost 20 charts that you can use as needed to give you a complete view of costs, savings, payback, ROI, FTE, implemented improvements and a multitude of data to manage your company.
